FairScope AI
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FairScope AI
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How FairScope AI handles refund requests for paid report access and payment issues.
FairScope AI uses a pay-per-report model. This Refund Policy explains how refund requests may be reviewed when users purchase access to paid reports, experience payment issues, or believe report access was not delivered correctly.
Last updated
21 May 2026
Effective date
21 May 2026
FairScope AI may review refund requests based on payment records, report access status, technical delivery status, and whether the paid report has already been accessed, downloaded, or delivered.
FairScope AI currently uses a pay-per-report model rather than a monthly or yearly subscription model. Some reports may be free, while higher-value or more detailed report levels may require payment before full access, download, or email delivery.
Refund requests may be considered if a payment was successfully charged but the paid report was not unlocked, the report access failed due to a technical issue, a duplicate payment was made, or there was a clear payment processing error. Each request may be reviewed based on account records, payment status, report access status, and delivery logs.
A refund may not be available where the paid report has already been successfully unlocked, downloaded, emailed, or substantially accessed, unless there is a clear technical failure or exceptional issue. Refunds are generally not provided simply because a user disagrees with an AI-generated estimate, expected a different result, or later decides not to use the report.
FairScope AI reports provide informational project cost guidance and quote risk analysis. They are not guaranteed quotes, professional advice, or fixed project prices. Because AI-generated outputs depend on user input, assumptions, market data, and automated analysis, dissatisfaction with an estimated range or risk score alone may not qualify for a refund.
Contact FairScope AI support with your account email, report title, payment date, and a short explanation of the issue so we can review it.
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Failed report access after payment
If you believe you made a duplicate payment or were charged accidentally, contact FairScope AI support with the relevant account email, payment date, report title, and any available receipt or checkout reference. We will review the payment record and access status.
If payment was successful but your report remains locked, cannot be viewed, cannot be downloaded, or was not delivered as expected, please contact support. FairScope AI may first attempt to restore access, regenerate access, resend the report, or correct the payment status before considering a refund.
Payments may be processed through Stripe or another secure payment provider. Approved refunds may be returned through the original payment method where possible. Processing time may depend on the payment provider, card issuer, bank, and region.
To review a refund request, FairScope AI may ask for your account email, report title, payment date, payment amount, receipt reference, checkout session reference, screenshots of the issue, and a short explanation of what went wrong.
Refund requests should be submitted as soon as possible after the payment or access issue occurs. Delayed requests may be harder to verify, especially if report access, payment records, email delivery, or account activity has changed over time.
FairScope AI does not currently use monthly or yearly subscription billing. Because there is no recurring subscription at this stage, users generally do not need to cancel a plan to avoid future charges. Users only pay when a paid report level is required.
FairScope AI may update this Refund Policy as the product changes, including changes to report levels, payment flows, access rules, dashboard features, Stripe integration, or delivery options. The updated version will show a new last updated date.
If you have questions about a payment, report access, duplicate charge, failed checkout, or refund request, please contact FairScope AI through the contact page.
